SITIC DMS (Dealer Management System)

Allow your dealership to have maximum control of your operation

Comprehensive solution in the control of the operation and administration of dealerships and their main business areas: sale of units, services and spare parts

Make strategic decisions with reliable and up-to-date information

Efficiency, productivity and profitability from the service workshop to the sale of spare parts and units

With SITIC DMS Incorporate improvements to enhance your dealership:

Integration of artificial intelligence tools into key after-sales modules

Integration of web applications to streamline and encourage your sales of spare parts and service workshop

Customized reports on key information: labor, operations, productivity, spare parts, workshop sales and more

Notifications from the main business areas of your dealership

We specialize in the following industries:

Modules for all your needs:

Accounts Receivable
  • Customers
  • Credit Notes
  • Debit Documents
  • Customer Information Center
  • Credit and Collection
  • Notifications and Alerts
  • Due Dates
  • Customer Groups
  • Account Statements
  • Customer files
  • Dwell Time management
  • Web Service Module – Service relationship management
  • Kanban service workshop cycle/stages
  • Repair Orders & QR Code management
  • Service pictures and photos
  • Technician efficiency, productivity, and proficiency
  • Service inspections and complementary services
  • Jobs and standard repairs times
  • Parts management
  • Maintenance service management
  • External Job management
  • Manage different types of service
  • Field Services
  • Workshop management Center
  • User friendly Reporting – integration with Excel
  • Notifications and Alerts
  • Internal Charges
  • Miscellaneous charges
  • Kanban job tracking
  • Rework/repair tracking
  • Spare parts and jobs kits
Purchasing and Procurement
  • Purchase Orders
  • Purchase requests
  • Purchase management
  • Purchase approval workflow
  • Provisional Invoicing
  • Back Orders
  • Invoice uploading
  • Purchase Order Viewer
  • Debit Notes
  • Procurement Wizard
  • Automated Purchase Orders
  • Import/export management
  • Electronic Accounting
  • Chart of Accounts
  • Automatic journal entries
  • Notifications
  • Electronic Invoicing
  • Anti-Money Laundering rules
  • Exchange rate variances
  • Asset management
  • Bank Reconciliations
  • VAT Reconciliation
  • User friendly Reporting – excel integration.
  • Notifications and Alerts
Accounts Payable
  • Supplier/vendor management
  • Payment Terms management
  • Credit Limits
  • Prepayments management
  • Accounts Payable documents
  • Due Dates
  • Reference Rates
  • Notifications and Alerts
  • Price Lists
  • Automatic Inventory Classification
  • Inventory Parameters
  • Transfers
  • Parts cores Control
  • Purchase Wizard
  • Consignment Inventory
  • Reporting
  • Inventory costing methods
  • Physical Inventory tools Goods Delivery/Receipt
  • Parts Distribution to Customers
  • Notifications and Alerts
  • Barcode and QR Code
  • Real-Time Stock levels
  • Equivalent and Related Products
  • SKU activity statistics
  • Bill of landing
  • Multi-Warehouse
  • Storage locations
  • Mobile device support
  • Up/Down traceability
  • Inventory valuations
  • Inventory adjustments
  • Inventory rotation measurement equivalencies
  • User audit
Finance and insurance
  • Internal Operations
  • Credit Management
  • Money Laundering Prevention
  • File Management
  • Credit Amortization
  • User Control
  • User Permissions
  • Users and Groups
  • User Audits
  • Cash Management position
  • Daily bank reconciliation
  • Cash Collection and accounts receivable
  • Cash disbursement and account payable
  • Cash flow reporting and analysis
  • Bank communication and integration
  • Financing and Floor Plan
  • Notifications and Alerts
  • Exchange Rates
  • Petty Cash management
  • Expense Reimbursement
  • Vouchers and Travel Expenses
  • Vehicle, machinery, and equipment Sales
  • Parts Sales
  • Service workshop Sales
  • Margin management
  • Lost Sales
  • Cross-selling & up-selling
  • Price and Discount Configuration
  • Salespeople management
  • Sales Targets
  • Reports
  • Activity Calendar
  • Notifications and Alerts
  • Internal Sales
  • Quote management
  • Equipment Rental management
  • Automatic Invoicing
  • Equipment Inventories
  • Maintenance Policies
Personnel Administration
  • Attendance Management
  • Time Clock
  • Shifts
  • Employee Files
  • Employee Profiles
  • Payroll Receipts
  • Tool & vehicle assignments

Make your dealership #1 in your after-sales area

SITIC DMS understands the language of dealerships.

Through its controls, it offers the dealer the best practices in the service workshop, purchase and sale of units, control of spare parts, floor plan management and more:

Accounting in line with your operation, generation of automatic accounting policies, billing 4.0 and anti-laundering law

Maintain better tracking of the “status” of services in process with clients through WhatsApp and email notifications.

Enable excellent after-sales service to your customers, maintaining the maintenance history of the units and offering real-time notifications of the unit’s status.

Improve the productivity of your staff and technicians by indicating labor hours, the cost of each technician and the bay.

Adopt a more efficient and secure process for receiving and delivering merchandise with inventory control.

Through reports and business intelligence, know key information such as: Top clients, inventory rotation, technician productivity, income statements and more.

If you want to know how SITIC DMS works, schedule a demo

Enhance your operations by incorporating complementary applications, achieving greater efficiency in specific processes tailored to your business:

Sitic Remote App

Ideal app for managers, decision makers and dealership owners

Sitic Remote App

Access key metrics and authorize company documents in real time
  • Empower your team to approve documents and transactions from mobile devices.
  • Incorporate KPI´s and dashboards for sales, inventory, accounts receivable, service & parts drill-down and more.

Supplier/Vendor Portal

Ideal portal for controllers, financiers and accounting staff

Supplier/Vendor Portal

Manage your operations with suppliers on a specialized web portal
  • Enable your suppliers to upload text and XML files, purchase orders, and evidence of item delivery to your company.

Mobile web sales

Ideal application for sales personnel

Mobile web sales

B2B e-commerce platform
  • Generate quotes, make sales, and invoice directly from a tablet in the field, sending electronic documents to the customer.
  • Identify customer credit conditions: status, current balance, and available credit limit.
  • Manage customer-specific pricing and special discounts.

Warehouse management

Ideal app for inventory and warehouse personnel

Warehouse management

Efficient inventory management with cutting-edge technology
  • Streamline inventory management through QR code and barcode scanning using a mobile device.
  • Technology to conduct real-time and offline inventory management. Easily check stock levels and item locations in the warehouse.
  • Access real-time stock levels and item locations in the warehouse.


What is a DMS and how does it work?

A DMS (Dealer Management System) is an integrated software system that allows companies to manage and automate different processes and departments in the company. By generating information in a centralized database, it provides users with access to information in real time, improving business decision making.

Why should I implement a DMS in my company?

If you are looking to achieve greater operational efficiency, process optimization and standardization, cost reduction, and make decisions based on data generation, a DMS is a good option to improve.

Why choose SITIC DMS?

If you want to implement better tools and business practices for the automotive, machinery and equipment distributor and dealership industry. Looking for growth in your company, better business margins and control in your operation.

Can SITIC DMS be installed on a cloud server?

Yes, it can be installed in the cloud, taking care of the minimum recommended requirements and you can access its database through remote desktops or a VPN with Internet access.

What industries and markets does SITIC DMS serve?
  • Truck, tractor and bus dealerships
  • Heavy machinery and construction distributors
  • Wholesalers and retailers
  • Car agencies
  • Agricultural machinery distributors
What is the SITIC DMS implementation process like?

Analysis: The SITIC implementation team evaluates the business processes and infrastructure, allowing the times, roles, responsibilities and deadlines of both parties to be established.
SITIC DMS, being a comprehensive platform, is hosted on a server or in the cloud according to the client’s needs.

Training: The implementation of SITIC involves training by our staff, focused on bringing the best practices of the industry through the system.

Support: A specialized team will accompany you throughout the implementation process in your company. A proprietary methodology is used, proven in multiple projects, which considers a review of current processes, database configuration, training and support in SITIC.

How long does SITIC DMS implementation take?

SITIC DMS implementation time may vary depending on factors such as the size of the company and the availability of resources. On average it can be from 2 to 5 months depending on the level of commitment that the client has to meet the dates established in the implementation schedule.

What is the cost of SITIC DMS?

SITIC DMS is marketed under a monthly income scheme in dollar currency. Where the first stage of implementation and training is carried out under a single payment, and the monthly income is established according to the number of users. To offer a quote please contact one of our advisors.

Contact us

Allow us to provide you with the ultimate solution for your company's needs.