ERP with presence in Mexico, USA & LatAm

The only ERP designed for distributors, dealerships and workshops for heavy equipment

Software to manage service workshops, maintenance, parts sales, unit sales, and accounting — all connected in one place.

0+ Active locations
0+ Years in the sector
0 Countries in LatAm
Kenworth
Lubrifilsa
Prerep
Pulsar
Paccar
Howo
Verasa
Trasejusa
SITRAK
Olmeca Maya
Shacman
Sinomex
American Smartrucks
Ansa
Finyteca
Equipos Glezco
IAFSA
DINA
Samex
Organización Cantú
Grupo Burgos
RR Grupo
Kenworth
Lubrifilsa
Prerep
Pulsar
Paccar
Howo
Verasa
Trasejusa
SITRAK
Olmeca Maya
Shacman
Sinomex
American Smartrucks
Ansa
Finyteca
Equipos Glezco
IAFSA
DINA
Samex
Organización Cantú
Grupo Burgos
RR Grupo

We know the operation because we've seen it from the inside

When we talk to companies in this industry, the same situations always come up:

Dealership director
01

Flying blind: you find out when it's already too late.

Information arrives in Excel reports someone put together Friday afternoon with three-day-old data. By the time you reach the problem, the unit has been sitting idle for 48 hours and the customer has already called twice — angry.

Parts warehouse
02

Parts leave the shelf and don't always get charged.

A part leaves the rack for a work order. Was it recorded? Was it invoiced? In operations running on paper, Excel, and WhatsApp, that question has no immediate answer. Every delayed answer is money lost.

Multi-location dealership
03

Every branch runs its own way.

Branch one uses its own format. Branch two has a different system. To understand how the business is doing overall, you have to wait for each manager to send a report and reconcile the numbers by hand.

Financial management of operations
04

Your real operating margin lives in Excel files.

What did that job actually cost? Labor, parts, warranties, technician time… Month-end close depends on someone reconciling it all by hand. By the time the real numbers arrive, a month has passed and it's too late to fix anything.

Customer service and follow-up
05

Customer follow-up depends on someone remembering.

The customer dropped off a unit for service and got no update for two days. The prospect who asked about a unit never got a follow-up. Without a traceable process, the customer experience depends on someone's memory.

How SITIC solves it with technology

A single system that understands how a dealership operates

Not a generic ERP adapted for the sector. Every module was built for the real workflows of the heavy equipment industry.

Business Intelligence (BI) analytics

  • Full visibility of your business operations in real time.
  • Anticipate trends and opportunities before they impact results.
  • Key performance indicators updated in sync with daily operations.

Inventory control

  • Parts classification and bin-location management in your warehouse.
  • Identify obsolete inventory before it becomes a write-off.
  • Automated purchase suggestions based on actual demand.
  • Every receipt and issue recorded the moment it happens.
  • Barcode scanning to speed up warehouse operations.

Unified multi-location operations

  • One system, the same processes at every branch.
  • Real-time branch-by-branch performance comparison.
  • Standardized pricing and discounts across all locations.
  • Review each branch's daily performance at a glance.

Costs and margins without waiting for month-end

  • Measure your margins on unit sales, parts, and service — in real time.
  • True cost of every work order visible before invoicing.
  • Real-time accounting close — no more five-day reconciliation.

Customer follow-up built into the operational flow

  • Service status of every unit, visible to whoever is handling the customer.
  • Quotes, maintenance schedules, and warranties with dates and assigned owners.
  • Complete customer and unit history in a single view.
  • Send customer notifications by email or WhatsApp.

Business Intelligence (BI) analytics

Inventory control

Unified multi-location operations

Costs and margins without waiting for month-end

Customer follow-up built into the operational flow

We have the answers
to all your questions

Industries

What type of operation is SITIC for?

Truck, semi-truck and bus dealerships
Agricultural machinery distributors
Construction machinery distributors
Industrial equipment distributors
Service workshops
Parts & accessories distributors

Truck, semi-truck and bus dealerships

Sell more parts, keep your workshop productive and stop losing margin without knowing why. Real visibility of every department so you make better decisions every day.

Ver solución →

Agricultural machinery distributors

Offer field and shop service, more parts sales and less margin lost without explanation. Everything happening in your dealership, visible in one place.

Ver solución →

Construction machinery distributors

Rent more equipment, deliver better service and track every machine without losing the thread. Real costs and after-sales under control, all in real time.

Ver solución →

Industrial equipment distributors

Sell equipment, manage rental contracts and keep maintenance and parts control from a single system — without losing visibility across departments.

Ver solución →

Service workshops

Stop running on paper and scattered processes. Control work orders, time, and costs to boost your workshop's productivity and improve the customer experience.

Ver solución →

Parts & accessories distributors

Your inventory, purchasing and sales — connected. With automated purchase suggestions, obsolete stock control and full real-time visibility.

Ver solución →
Truck, semi-truck and bus dealerships

Truck, semi-truck and bus dealerships

Sell more parts, keep your workshop productive and stop losing margin without knowing why. Real visibility of every department so you make better decisions every day.

Ver solución →
Agricultural machinery distributors

Agricultural machinery distributors

Offer field and shop service, more parts sales and less margin lost without explanation. Everything happening in your dealership, visible in one place.

Ver solución →
Construction machinery distributors

Construction machinery distributors

Rent more equipment, deliver better service and track every machine without losing the thread. Real costs and after-sales under control, all in real time.

Ver solución →
Industrial equipment distributors

Industrial equipment distributors

Sell equipment, manage rental contracts and keep maintenance and parts control from a single system — without losing visibility across departments.

Ver solución →
Service workshops

Service workshops

Stop running on paper and scattered processes. Control work orders, time, and costs to boost your workshop's productivity and improve the customer experience.

Ver solución →
Parts & accessories distributors

Parts & accessories distributors

Your inventory, purchasing and sales — connected. With automated purchase suggestions, obsolete stock control and full real-time visibility.

Ver solución →
What changes

What happens when operations are connected

Knowing in real time what's happening in every area

Workshop, warehouse, collections and branches — all visible from a single screen. No more waiting for a report or calling each manager.

Knowing in real time what's happening in every area

Getting full visibility into work orders

See the status of every unit, inspections, labor and assigned technicians, parts ordered and fulfilled — and much more.

Getting full visibility into work orders

Stopping money leaks with inventory control

Know in real time the availability of every part, which branch has it and whether it's fast or slow-moving. SITIC auto-suggests purchases so you never run out of stock.

Stopping money leaks with inventory control

Stopping missed commercial opportunities with an integrated CRM

Don't let a quote get lost in a WhatsApp message or email. SITIC centralizes your prospects, quotes and follow-ups in one place.

Stopping missed commercial opportunities with an integrated CRM

Sharing quotes and getting customer approval faster and easier

Send quotes by email or WhatsApp directly from SITIC and receive the customer's authorization in real time.

Sharing quotes and getting customer approval faster and easier

Empowering your team with AI tools built into your operation

We implement Artificial Intelligence tools so your operation becomes more profitable, agile and competitive.

Empowering your team with AI tools built into your operation
Knowing in real time what's happening in every area
Getting full visibility into work orders
Stopping money leaks with inventory control
Stopping missed commercial opportunities with an integrated CRM
Sharing quotes and getting customer approval faster and easier
Empowering your team with AI tools built into your operation
Implementation process

From zero to running — no surprises along the way

We've been implementing SITIC in operations like yours for over 27 years. We know exactly what to do at every stage.

01

Review of your operation

We review how your dealership or workshop operates. We analyze your processes and clearly explain how SITIC can help your operation.

No cost · No commitment · Immediate response
02

Configuration & implementation

We migrate your data, configure each module and train your team until they operate with confidence.

Data migration · Training · Adjustments included
03

Operations with continuous support

We don't disappear once you go live. Your operation is backed by direct technical support, system updates and a team that knows your business from the inside.

Technical support · Updates · Ongoing accompaniment
What our clients say

Executives and managers already running SITIC

How Kenworth DAF Monterrey organized its multi-location operation with SITIC

How Glezco connected its workshop, parts and sales in one system

How Kenworth DAF Laguna improved its after-sales processes at its dealership

Logo KWM

"Since we started using SITIC, all departments are integrated. We have timely and reliable information for decision-making."

Rodolfo Villarreal
Rodolfo Villarreal
General Director · KWM · Multi-location dealership, northeast Mexico
Logo Glezco

"With SITIC we connected workshop, parts and sales. We searched and found this ERP — now we control and integrate all our areas without Excel. We receive information and reports with up-to-date data."

Daniel González
Daniel González
Shareholder · Equipos Glezco
Logo KWL

"SITIC has helped us greatly with process flow. We depend less on human error and focus more time on productive actions for the agency and our clients."

Jesús Villa
Jesús Villa
Service Manager · Kenworth DAF Laguna

Over 27 years as part of the operations of dealerships and service workshops

We are not a software company that one day decided to enter the heavy equipment sector. We were born in it. Every module and every field in the system was designed around the real needs of users in this industry.

0+
Years in the sector
0+
Active locations
0
Industries we serve
0
Countries in LatAm

Frequently asked questions

SITIC is an ERP built specifically for dealerships, distributors, workshops and parts suppliers of heavy equipment — semi-trucks, construction machinery, agricultural machinery, buses and industrial equipment. It is not a generic ERP adapted for the sector. If your company operates in this industry, SITIC was built for you. If you're not sure, in a meeting we can review it together and confirm it.

We have been implementing SITIC in operations like yours for over 27 years. That means we know the critical points, the processes that are hardest to migrate and the questions that come up mid-implementation. We accompany the process from start to finish — configuration, data migration, training and adjustments until operations run with confidence. Time may vary depending on the size of the company and the complexity of your processes.

The cost depends on the size of your operation — number of users, modules you need and whether you have one or several locations. We do not publish a price list because a single-location dealership does not need the same thing as a network with five service points. What we can say is that the cost is always calculated on what you will actually use. We would be happy to talk to understand your operation and present you with a personalized proposal.

Yes. SITIC is designed for multi-location operations at its core. The general director can see the status of the workshop, inventory and collections at all branches in real time, on a single screen. Each branch operates with its own access and configuration, but information can be automatically consolidated for management.

Yes. We have a large development team that can carry out adaptations and custom development to meet the specific needs of your operation. If you have a requirement, do not hesitate to contact us.

Take the next step to transform your operation

Schedule a session and we'll review how your dealership operates. We'll show you exactly what SITIC solves in your case.

Schedule a call
Take the first step to transform your operation. Start making better decisions with real-time information.
+50 dealerships and workshops trust SITIC
Immediate response · No commitment