Privacy Policy

Desarrollo Comercial FERRE S.A. de C.V. (hereinafter "SITIC"), with address at San Pedro de las Colonias – Torreón 2200, Ejido la Unión, 27420 Torreón, Coahuila, México, declares its commitment to take the necessary measures to guarantee the protection of the personal data you provide us, in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations.

By submitting a contact form, information request or diagnosis through our website, you accept the terms described in this privacy notice and authorize the processing of your personal data in accordance with the purposes set forth herein.

Data Controller

Desarrollo Comercial FERRE S.A. de C.V. (SITIC)
Address: San Pedro de las Colonias – Torreón 2200, Ejido la Unión, 27420 Torreón, Coahuila, México.
Website: siticsoftware.com
Personal data email: datos.personales@siticsoftware.com

Purposes of Processing

The personal data we collect will be used for the following purposes:

• Providing contracted software licensing, development and consulting services.
• Following up on service delivery and handling related requests.
• Providing customer service and responding to queries or information requests.
• Communicating offers, events, updates and promotions related to our products and services.

Personal Data Collected

For the stated purposes, we may collect the following personal data:

• Full name
• Address
• Phone number
• Email address

We do not collect sensitive personal data as defined by the LFPDPPP.

Transfer of Personal Data

SITIC does not transfer personal data to third parties, except those expressly permitted by the Mexican Federal Law on Protection of Personal Data Held by Private Parties and its regulations.

ARCO Rights

As the owner of your personal data, you have the right to Access, Rectify, Cancel or Object to the processing of your data (ARCO rights). To exercise them, send your request to datos.personales@siticsoftware.com including:

• Full name of the data owner
• Copy of valid official ID
• Proof of legal representation, if applicable
• Clear and precise description of the data for which the right is requested
• Documentation justifying the request, when necessary

We will respond to your request within a maximum of 20 business days from its receipt.

Limitation of Use and Revocation of Consent

If you wish to limit the use or disclosure of your personal data, or revoke the consent you have granted us, you may do so at any time by sending an email to datos.personales@siticsoftware.com. We will inform you of the applicable procedure within a reasonable time.

Security Measures

SITIC implements physical, administrative and technological security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access or disclosure.

Changes to this Privacy Notice

Any modification to this privacy notice will be published at siticsoftware.com/en/politica-de-privacidad. We recommend reviewing it periodically. Continued use of our services or website after the publication of changes constitutes your acceptance of them.

Contact

For any questions or clarifications about this privacy notice, contact us at:
datos.personales@siticsoftware.com